HarvesTech ("we," "our," "us") values the privacy and security of our delivery partners ("Delivery Boys") and takes the protection of your personal data seriously. This Privacy Policy outlines how we collect, use, and protect your personal information during your delivery services with us. Please read it carefully.
We collect the following categories of personal information from our Delivery Boys:
Personal Identification Information: Name, contact number, email address, and physical address.
Identification Documents: Any identification document (e.g., government-issued ID, driver’s license).
Vehicle Information: Vehicle details including vehicle type, license plate number, and insurance information.
Location Data: GPS and location-based data when you use the delivery application or platform to make deliveries.
Payment Information: Bank account details or payment information if applicable.
Delivery Data: Information related to the deliveries, including delivery addresses, customer information, and timestamps.
We use your personal information for the following purposes:
Delivery Operations: To assign and manage delivery tasks, track your deliveries, and optimize routes.
Communication: To communicate with you regarding deliveries, updates, or issues that may arise.
Payment Processing: To process your earnings, reimbursements, or bonuses as applicable.
Compliance and Legal Obligations: To ensure compliance with applicable laws, including tax and safety regulations.
Support Services: To provide customer and technical support for your delivery-related queries.
Security: To monitor and enhance the security of the delivery platform and ensure the safety of our delivery network.
We do not sell your personal information. However, we may share your personal data in the following instances:
With Our Partners: We may share your data with trusted third-party service providers who assist with delivery services, payment processing, and other operational aspects.
With Customers: Only when necessary, we may share limited details (such as your name, vehicle information, or delivery status) with customers to ensure smooth delivery.
For Legal or Safety Reasons: We may share your information with authorities or legal entities if required by law, such as for fraud investigations, safety concerns, or regulatory compliance.
As a delivery partner, you have the following rights concerning your personal data:
Access: You have the right to access the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information, subject to legal obligations or operational requirements.
Opt-Out of Communication: You may choose to opt out of non-essential communication, such as marketing messages.
If you wish to exercise any of these rights, please contact us at support@harvestech.in
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
We use reasonable security measures to protect your personal data from unauthorized access, disclosure, or destruction. This includes encryption, access controls, and regular security audits.
However, no system is 100% secure, and we cannot guarantee the absolute security of your data. We encourage you to take necessary precautions, such as using strong passwords and keeping your devices secure.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will notify you via the delivery platform or other appropriate channels.
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
HarvesTech
Email: support@harvestech.in
Phone: +91-9115248989