HarvesTech ("we", "our", "us") is committed to protecting the privacy and confidentiality of personal and business information shared by our sellers ("Seller", "you", "your") on our B2B and B2C agricultural platform. This Seller Privacy Policy outlines how we collect, use, store, and protect the personal and business information of Sellers who register or do business on the HarvesTech platform.
By registering as a Seller or using the HarvesTech platform, you agree to the terms of this Privacy Policy.
HarvesTech collects the following types of information from or about Sellers:
Business name
Legal business structure (e.g., LLC, Corporation, Sole Proprietorship)
Business registration details (e.g., tax ID, business license)
Product offerings and categories
Business location and contact information (address, phone number, email)
Financial information (e.g., bank account details for payouts)
Full name of the business owner, manager, or authorized representative
Email address and phone number
Profile photo (optional)
Emergency contact information (if applicable)
Communication logs with our customer support and service teams
Order details, such as products sold, quantities, prices, and shipping information
Payment and transaction history
Shipping details, including shipping addresses and delivery confirmation
Interaction logs within the seller portal (e.g., logins, product listings, order management)
IP address, browser type, and device identifiers
Usage data such as login times, IP geolocation, and page interactions
We use the collected information for the following purposes:
Account and Platform Management: To create, manage, and maintain your seller account, and to provide access to the features of the HarvesTech platform.
Transaction Processing: To process payments, track orders, and fulfill purchases made by customers.
Customer and Seller Support: To provide you with the necessary support, address inquiries, and resolve disputes or issues related to transactions.
Compliance and Legal Obligations: To comply with legal requirements, including tax laws, agricultural regulations, and consumer protection laws.
Improvement of Services: To analyze platform usage, improve features, and enhance user experience for both sellers and customers.
Marketing and Communication: To communicate updates, new features, promotions, or other relevant information to you (only if you have opted in).
We do not sell or rent your information to third parties. However, we may share your information in the following situations:
With Service Providers: We share your information with third-party service providers who help us operate the platform, process payments, provide customer support, or handle logistics (e.g., shipping partners).
With Legal Authorities: If required by law, such as in response to a subpoena or regulatory request, we may disclose your information to law enforcement or other governmental authorities.
With Other Sellers: Limited transaction-related information (e.g., product listings, order statuses) may be visible to other sellers or users of the platform if necessary for the fulfillment of orders.
HarvesTech employs technical, physical, and organizational measures to protect your personal and business data, including:
Encryption: Sensitive data, such as payment information and login credentials, is transmitted and stored using encryption technologies.
Access Controls: We implement role-based access controls to ensure that only authorized personnel have access to your information.
Regular Security Audits: We perform regular security audits to detect vulnerabilities and improve our security systems.
Despite these efforts, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
We will retain your information as long as you remain an active seller on HarvesTech or for as long as necessary to fulfill legal or business obligations. Once your account is deactivated or terminated, we will delete or anonymize your personal data, unless retention is required by law or for business continuity purposes.
As a seller, you have the following rights regarding your personal and business information:
Access: You can request a copy of the personal or business information we hold about you.
Correction: You can request updates or corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information, subject to applicable legal or operational constraints.
Withdrawal of Consent: If you have provided consent for specific uses of your data (e.g., marketing), you can withdraw that consent at any time.
Objection to Processing: You may object to the processing of your data for certain purposes, such as marketing or profiling.
To exercise any of these rights, please contact us at support@harvestech.in
We use cookies and similar tracking technologies to improve the functionality of the platform, personalize content, and analyze how you use our services. Cookies collect information such as your IP address, device type, browser type, and browsing behavior.
You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to access certain features of the platform.
If your data is processed outside your country of residence, it may be subject to different privacy laws. We ensure that your personal and business data is adequately protected, and if necessary, we implement appropriate safeguards in compliance with applicable data protection laws.
Our platform may contain links to third-party websites, services, or products. This Privacy Policy does not apply to those third-party websites, and we encourage you to review their privacy policies before providing any personal information.
HarvesTech reserves the right to modify this Privacy Policy at any time. We will notify you of significant changes through email or platform notifications. Continued use of the platform after such updates constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
HarvesTech Privacy Team
Email: support@harvestech.in
Phone: +91-9115248989